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Thank You – Support Request

    Your Support Request has been successfully sent to our technical support department. You should receive a response within 1-2 business days.  

By |March 11th, 2023|Comments Off on Thank You – Support Request

Time for a New Webinar — New Virtual Product Training Coming for Our Ultra-Portable RF Recording Solutions

When it comes to using the Vitrek family of products, knowing how to properly implement and understand the data they provide is of the utmost importance. While some people have prior knowledge of our products, it’s not out of the question that you might need a refresher course or a deeper dive into what makes these products tick. Our online training webinars provide our customers with the ability to speak with our industry experts and acquire the product knowledge training they need.  […]

By |November 22nd, 2021|Categories: Blog, Brand-GaGe, z1|Comments Off on Time for a New Webinar — New Virtual Product Training Coming for Our Ultra-Portable RF Recording Solutions

GaGe Recent News

GaGe White Paper: ENOB: The Best Digitizer Performance Metric  While the nominal vertical resolution of a high-speed waveform digitizer (specified in bits) is often promoted, its true performance is provided by its measured Dynamic Parameters and in particular by its Effective Number of Bits (ENOB). This article describes measurement of the Dynamic Parameters and presents measurements for a leading-edge GaGe 12-bit Digitizer. Vitrek Expands into the DAQ Market by Acquiring DynamicSignals Expands Vitrek product portfolio to include high-performance signal capture and processing solutions; Integration of global engineering, sales and production strengthens reach [...]

By |March 2nd, 2023|Comments Off on GaGe Recent News

GaGe White Paper: ENOB: The Best Digitizer Performance Metric

   Introduction Figure 1. GaGe High-Speed Digitizers including PC Oscilloscope Software, powerful SDKs for custom application development and turnkey integrated PC-based measurement systems.   While the nominal vertical resolution of a high-speed waveform digitizer (specified in bits) is often promoted, its true performance is provided by its measured Dynamic Parameters and in particular by its Effective Number of Bits (ENOB). This article describes  measurement of the Dynamic Parameters and presents measurements for a leading-edge GaGe 12-bit Digitizer. A widely used digitizer-like device, the Digital Storage Oscilloscope (DSO), is optimized for the visualization of unknown signals. The relatively [...]

By |September 23rd, 2021|Categories: Brand-GaGe, News-GaGe, Products-GaGe-Digitizers, Whitepapers, Whitepapers-GaGe, z1|Comments Off on GaGe White Paper: ENOB: The Best Digitizer Performance Metric

Support Services

Signatec continually strives to provide the best support possible for our customers through the following services: Product Downloads Signatec products are continually improved upon through updates to firmware logic and software.  To maximize the performance and experience with Signatec products, we highly recommend for customers to periodically check for new product material updates that include: ● Data Sheets ● Operator Manuals ● Firmware Logic Updates ● Software Updates Access to the most up-to-date product materials for both current and obsolete products are provided through our web site for all registered users.  If you are not already registered with Signatec, [...]

By |February 24th, 2023|Comments Off on Support Services

Support

The KineticSystems technical support team is committed to providing our customers with outstanding customer service. We provide technical support worldwide by telephone or email to respond to your questions and concerns rapidly and accurately. Our dedicated customer support team can help you in various tasks from product installation, software activation, setup, API programming, application software assistance, product troubleshooting and more. Product Software & Manual Downloads  Download the latest product manual and software updates for KineticSystems products. Technical Support Case  Submit a technical support case for KineticSystems products. RMA Request  Submit a request for a Returned Merchandise Authorization (RMA) number [...]

By |February 27th, 2023|Comments Off on Support

Digital I/O ASIC Testing

Digital I/O ASIC Testing Customer Case A customer needs to generate stimulus to test his Application Specific Integrated Circuits and to capture response from that ASIC. The stimulus definition exists as an ASCII file with rows and columns of 1s and 0s. Each column corresponds to a different input pin of the ASIC and each rows corresponds to a different time tic (every 50 nanoseconds). The controlling baud clock runs at 10 MHz. The requirement is to record the digital response from the separate output pins of the ASIC as another ASCII file of 1s and 0s. Again, every [...]

By |March 11th, 2023|Comments Off on Digital I/O ASIC Testing

Modernizing a Passive Sonar that has a Beam-Former with Digital Output

Modernizing a Passive Sonar that has a Beam-Former with Digital Output Customer Case The customer's requirement is to capture 10 signals, lasting 0.6 milliseconds each. 120 such signals arrive sequentially from a multiplexer within a beam-former. The clock rate is 2 MHz. The beam-former creates 120 beams and the raw digital data (underwater acoustic signal) from each beam is present at the output port of beam-former with a clock rate of 2 Mhz. At a certain time, we get the digital raw data of one beam. We plan to get 120 x 10 12-bit data records. That is, we [...]

By |March 13th, 2023|Comments Off on Modernizing a Passive Sonar that has a Beam-Former with Digital Output

Neutrinos Study

Neutrinos Study Customer Case Neutrinos are said to be the most elusive and exotic particles in the universe. They are tiny neutral elementary particles that interact with matter via the weak nuclear force. Scientists are still trying to measure the mass and to characterize their properties. A customer who is studying neutrinos will be using photo multiplier tubes (PMT) coupled to a scintillating material to detect them. The PMT will produce a small electrical pulse when a neutrino is detected. These PMTs are located 2 Kilometers deep, in a mine located in Ontario, Canada. The customer is looking for [...]

By |March 13th, 2023|Comments Off on Neutrinos Study

Laser Excitation of Single Atoms

Laser Excitation of Single Atoms Customer Case The client is an academic department conducting fundamental atomic physics research. The target of a Laser is a single Alkali atom, which enlarges to the size of several microns, upon receiving the pulse excitation. The enlarged atom is called a Rydberg atom and can reach the size of a grain of sand. The enlarged atom has new physical properties that are characterized by a detector that creates fast analog data streams. The setup of the experiment involves generating femtosecond Laser pulses, and capturing a 0 to 15 Volt ramp function with a [...]

By |March 13th, 2023|Comments Off on Laser Excitation of Single Atoms
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