Support
The KineticSystems technical support team is committed to providing our customers with outstanding customer service. We provide technical support worldwide by telephone or email to respond to your questions and concerns rapidly and accurately. Our dedicated customer support team can help you in various tasks from product installation, software activation, setup, API programming, application software assistance, product troubleshooting and more. Product Software & Manual Downloads Download the latest product manual and software updates for KineticSystems products. Technical Support Case Submit a technical support case for KineticSystems products. RMA Request Submit a request for a Returned Merchandise Authorization (RMA) number [...]
MTI Application Note: How to Achieve <1um Accuracy When Measuring Roller Gap
How to Achieve <1um Accuracy When Measuring Roller Gap Roller Gap Measurement with MTI Digital Accumeasure Capacitive Probes Many roll-to-roll finishing processes typically use a calender, or series of hard pressure rollers, to deliver smooth, high-quality products of plastic, textile, or paper (Fig 1). Ensuring a consistent material thickness, however, depends on the ability to monitor, and maintain, a precise gap between rollers. This application note describes a quick and easy means for roller gap measurement. Problem How to measure the small gap between rollers to keep track of product thickness. Typically, it’s not possible to [...]
GaGe Application Note: Creating a Data Link Signal Integrity Test Platform
Creating a Data Link Signal Integrity Test PlatformThis application note describes how a manufacturer of data links utilizes GaGe Instruments’ PC-basedhigh-speed data acquisition digitizers to perform production-level signal integrity testing. Data Link Device Testing The data link device under test (Figure 1) is characterized by comparing test signals that are input to the link with signals measured at the link output. Differences between these two test signals indicate a degradation by the link during transmission. The input and output test signals require sampling at 1 GS/s (GigaSample per second) with at least 14-bit vertical resolution. Both signals must [...]
MTI Application Note: Security of Flight Doors Improved Through Use of MTI-2100 Fotonic Sensor
Security of Flight Doors Improved Through Use of MTI-2100 Fotonic Sensor Increased Safety & Reliability for Aircraft Cockpit Doors NTSB safety records point to numerous incidents involving cockpit door locking/unlocking mechanisms, either accidentally opening/closing or not operating fact enough upon command. Learn how one key industry supplier leveraged Fotonic Sensors to increase reliability and safety for their door locking mechanisms. Introduction Figure 1. Example of a typical cockpit door strike NTSB safety records point to numerous incidents involving cockpit door locking/unlocking mechanisms, either accidentally opening/closing or not operating fast enough upon command. In the assembly [...]
MTI Product Development Overview Video
View this quick video to learn how MTI's engineering team develops new products from prototype to finished product!
Neutrinos Study
Neutrinos Study Customer Case Neutrinos are said to be the most elusive and exotic particles in the universe. They are tiny neutral elementary particles that interact with matter via the weak nuclear force. Scientists are still trying to measure the mass and to characterize their properties. A customer who is studying neutrinos will be using photo multiplier tubes (PMT) coupled to a scintillating material to detect them. The PMT will produce a small electrical pulse when a neutrino is detected. These PMTs are located 2 Kilometers deep, in a mine located in Ontario, Canada. The customer is looking for [...]
Vitrek on the Road! Upcoming Events You Should Be on the Lookout For
Fall is around the corner, which means that it’s one of the most exciting times of the year for Vitrek! September and October promise to be months filled with plenty of events, from trade shows to conferences and webinars. As a leading provider of safety and electrical test equipment, Vitrek is proud to present our growth to locations all around the country. Join us in our upcoming shows and learn more about what to expect with each new event! Our Upcoming Shows Vitrek is excited to announce our upcoming shows in 2022, which include: IEEE ISPCE 2022 on September [...]
Laser Excitation of Single Atoms
Laser Excitation of Single Atoms Customer Case The client is an academic department conducting fundamental atomic physics research. The target of a Laser is a single Alkali atom, which enlarges to the size of several microns, upon receiving the pulse excitation. The enlarged atom is called a Rydberg atom and can reach the size of a grain of sand. The enlarged atom has new physical properties that are characterized by a detector that creates fast analog data streams. The setup of the experiment involves generating femtosecond Laser pulses, and capturing a 0 to 15 Volt ramp function with a [...]



